Spencer's Mercantile Order Desk

How to order:

We are currently accepting orders by phone, fax, email, and regular mail. (E-commerce is coming soon! Stay
tuned!) To aid you in determining your complete order cost, we are providing the order forms below for you to
download in .pdf format, which is readable with Adobe Acrobat Reader. Calculations of taxes and shipping will
vary by where you live, so please download the appropriate form to help you in your calculations.

Shipping charges will vary, depending on the size and weight of your package, as well as on where you live
and how fast you need your parcel. In general, we find that the most economical means of shipping is through
Canada Post, which transfers parcels to your local postal service for delivery. However, other options are
available, through couriers such as CanPar, Purolator, UPS, DHL, FedEx, and the like, if you prefer, or
if you are in a rush for your parcel.

Since the calculation of shipping costs quickly becomes very complex, we suggest that you contact us once
you've decided what you'd like to order, and we'll provide you with the costs for your various shipping options.

We accept payment by Visa, MasterCard, American Express, PayPal, Money Orders drawn on Canadian Banks
or Canada Post, International Money Orders in Canadian Dollars, Anerican Dollars, British Pounds Sterling, or Euros,
or Cheques in Canadian or American Dollars drawn on Canadian or American banks. Orders paid for by cheques
may be held for up to 20 business days or until the cheque has cleared the issuing bank, whichever is first.

*** Please note that our email is not secure, so please do not send us your credit card information by email. ***

Order forms:

- Residents of Provinces in Canada that collect HST (Harmonized Sales Tax)
- Residents of all other Canadian Provinces and Territories
- Residents of the United States of America, its Territories, and APOs
- Residents of the Rest of the World.

Don't have Adobe Acrobat Reader? Click here to download it from Adobe Systems, free of charge!